Trust is not a claim on a website. It is a charter you sign, a status note every Friday, invoices that match what was agreed, and documentation you keep. Here is exactly how we work with you.
Four promises we keep on every project, whatever its size.
Once the charter is signed and the deposit is in, work starts the same or the next working day. By the end of that first day the repository, the hosting and a test address exist on your own accounts, and you have the first status note.
The kickoff, hour by hourEvery project starts with a one-page charter. It names the deliverable, says what done means in checks anyone can verify, and fixes the price, the date and who does what. It is the document both sides point to if a question ever comes up.
How we scopePROJECT CHARTER
Client Your company Oy
Deliverable Customer portal: login, orders, invoices, PDF export
Done means 12 checks, listed and signed (see appendix)
Price Fixed, 40% deposit, 60% on acceptance
Kickoff Within 24 hours of the deposit
Delivery A fixed date, agreed in writing
Test address test.yourcompany.fi, from week one
Status Written note every Friday
Your contact One named person, replies within 1 working day
Accounts Created in your company's name
Changes Priced and signed before they are builtThe same seven stages for every project. You always know which one you are in and what comes next.
Day 0
You tell us what you need, in your own words. We reply the same day with questions, a first shape and a price range.
Days 1–3
One deliverable, written down: what done means, the date, the price and who does what. You sign the charter and pay the deposit.
Within 24 h
The repository, hosting and a test address exist on your accounts by the end of the first day. You get the first status note.
Weekly
Changes land on the test address first. Every Friday a short written status: done, next, blocked, and anything we need from you.
Agreed date
You click through the test address against the done checklist in the charter. We fix what is off, then it goes live.
Delivery
Documentation, a recorded walkthrough, every account and key confirmed in your name, and the final invoice.
30 days +
Thirty days of fixes are included. After that, a small monthly plan, or nothing at all: the system runs without us.
Written as we build, not at the end, and handed over with the system. If we disappeared tomorrow, your next developer could carry on.
A short written status every Friday, in plain words: what was done, what is next, what is blocked and whether the date and budget still hold. Invoices arrive at the points the charter names, and never for anything you did not agree to first.
STATUS · week 3 · Friday
Done Login with email links; orders list with filters
Next Invoice PDFs; Finnish translations
Blocked Need the logo in SVG from you
Budget On plan (deliverable 1 of 2)
Date On track for 14 November
Test test.yourcompany.fi (updated today)A question costs nothing. Ask for a sample charter, a reference, or how we would approach your project, and a person replies within 24 hours.